Terms & Conditions
All prices are subject to change at Upper Skin Clinic’s discretion.
Applicable to all sales and promotions issued or advertised by Upper Skin Clinic.
CURRENT PROMOTION T&Cs
Promotion Terms & Conditions
CONSULTATIONS
Upper Skin Clinic’s Medical Practitioners and Dermal Clinicians reserve the right to determine suitable treatment for each client.
A complimentary consultation and signed consent form are required prior to any treatment.
SUBSCRIPTION WEBSITE OFFER
• 30% off your 1st Skin Edit or Laser Hair treatment
• Available for new clients only
• 1 per customer
• Cannot be used with other offers
• Not redeemable on any prescribed cosmetic enhancement treatments and retail products
• Non-transferable and not redeemable for cash or credit, or use by other individuals
• Valid for Laser Hair Removal and Skin Edit treatments, excluding Cosmelan, Platelet-Rich Plasma (PRP) and Fibroblast Plasma Pen, Full Body Laser Hair, Upper Body Laser Hair and Lower Body Laser Hair
NEW CLIENTS WEBSITE OFFER
• $25 off the first treatment when booking a free consultation
• Available for new clients only
• 1 per customer
• Redeemable only on purchases of $100 or more
• Cannot be used with other offers
• Not redeemable on any prescribed cosmetic enhancement treatments and retail products
• Non-transferable and not redeemable for cash or credit, or use by other individuals
• Valid for Laser Hair Removal and Skin Edit treatments, excluding Cosmelan, Platelet-Rich Plasma (PRP) and Fibroblast Plasma Pen
• 1-month expiry applies from date $25 gift card received
REFERRAL CAMPAIGN
• New client: Complimentary $20 gift voucher issued once you book your first appointment using the referral link
• Referrer: Complimentary $30 gift voucher for your next purchase when your friend makes their first in-clinic purchase
• Not redeemable on any prescribed cosmetic enhancement treatments and retail products
• Non-transferable and not redeemable for cash or credit, or use by other individuals
• Redeemable only on purchases of $100 or more
• Valid for Laser Hair Removal and Skin Edit treatments, excluding Cosmelan, Platelet-Rich Plasma (PRP) and Fibroblast Plasma Pen
• 1-month expiry applies from date complimentary gift voucher received
UPPER SKIN CLUB LOYALTY PROGRAM
• Clients earn 1 TreatCard point for every $1 spent on services, courses or products; excluding s4 medication products
• TreatCard points can only be redeemed towards selected complimentary treatments:
— 346 points for 1x Murad Mini
— 2,500 points for Medilux LED Light Therapy – 20 minutes – any colour
— 3,200 points for Murad Environmental Shield Brightening Treatment – 30 minutes
— 3,200 points for Murad Rapid Resurfacing Peel
— 3,700 points for Murad Glass Skin 5 Layer Treatment
— 6,500 points for Microneedling – Face + Neck incl Mask
— 7,600 points for BioRePeel Needling
• TreatCard points earned will reflect the purchase price paid, not the recommended retail price (RRP)
• TreatCard points do not have to be redeemed all at once
• TreatCard points cannot be redeemed for cash or credit
• TreatCard points are non-transferable
• TreatCard points cannot be combined with other offers
• TreatCard points cannot be redeemed at checkout for any prescribed cosmetic enhancement treatments
• TreatCard points do not expire
• Murad Mini’s available while stock lasts
• These conditions are subject to change without prior notice
• Upper Skin Clinic reserves the right to change or remove the loyalty program at any time
MEDILUX LED MEMBERSHIP
• Available for new and existing clients
• By appointment only – rebooking is essential
• Valid for 30 days from purchase date
• Maximum of 3 treatments per week
• Non-refundable
• Non-transferable and not redeemable for other products or services
• Non-transferable and not redeemable for cash or credit, or use by other individuals
• Standard T&Cs apply
BIRTHDAY GIFT T&Cs
• Enjoy 30% off a treatment of your choice with one of our Dermal Clinicians.
• Offer valid for one-time use only for clients whose birthday falls in the current calendar month. Proof of date of birth may be required.
• Birthday email must be presented at your appointment as confirmation of your gift.
• Valid for Laser Hair Removal and Skin Edit treatments. Excludes Cosmelan, Platelet-Rich Plasma (PRP), Fibroblast Plasma Pen and Laser Hair Removal complete full-body, upper-body, and lower-body bundles.
• Offer subject to availability; appointments must be booked in advance.
• Treatments are subject to assessment by the Dermal Clinician to ensure safety and suitability. If the clinician determines the treatment is not appropriate, the offer may not be redeemable.
• Not valid on prescribed Cosmetic Aesthetic Treatments, S4 medications, or retail products.
• Cannot be used in conjunction with any other offer or promotion.
• Not redeemable for cash, credit, or transferable to another person
• Standard cancellation, no-show and refund policies apply. If the appointment is missed or cancelled late, the birthday gift cannot be reissued.
• Upper Skin Clinic reserves the right to modify or withdraw this offer at any time without prior notice.
PRE-PAY & SAVE – TREATMENT PACKS
Skin Edit Treatments
• Pack of 3 – 20% off each treatment
• Valid for Skin Edit treatments, excluding Cosmelan, Cryotherapy, Fibroblast Plasma Pen Lesion Removal, and all Skin Edit Add Ons
• Cannot be combined with other offers
• Non-transferable and not redeemable for other products or services
• Non-transferable and not redeemable for cash or credit, or use by other individuals
• 12-month expiry applies from purchase date
• Standard cancellation and refund policies apply
• Payment in full required to secure booking
• Available for a limited time
Laser Hair Treatments
• Pack of 3 – 10% off each treatment
• Pack of 6 – 20% off each treatment
• Valid for Laser Hair Treatments, excluding Upper Body, Lower Body, Full Body, Shaving and All Laser Hair Add Ons
• Cannot be combined with other offers
• Non-transferable and not redeemable for other products or services
• Non-transferable and not redeemable for cash or credit, or use by other individuals
• 12-month expiry applies from purchase date
• Standard cancellation and refund policies apply
• Payment in full required to secure booking
• Available for a limited time
GOOGLE & FACEBOOK EXCLUSIVE OFFERS
Exclusive promotions may appear on Google, Facebook, and other social platforms.
• These offers must be mentioned at the time of booking
• Valid for a limited time only
• Cannot be combined with other offers
• Standard cancellation and refund policies apply
• Non-transferable and not redeemable for other products or services
• Non-transferable and not redeemable for cash or credit, or use by other individuals
GIFT VOUCHERS (PURCHASED)
• Valid for 3 years from date of issue
• Must be redeemed at the location of purchase
• Expired cards are no longer valid
• Remaining value after expiry will not be refunded
• Non-transferable and not redeemable for cash or credit, or use by other individuals
• No change will be given; unused value remains on card until expiry
• Valid only for the named recipient unless prior approval is given by Upper Skin Clinic
GIFT VOUCHERS (PURCHASED ON PROMOTION)
• Not to be used in conjunction with any other offers
• Available for new and existing clients
• 36 month expiry
• Only one gift card can be redeemed per transaction
• Gift cards cannot be used to purchase additional gift cards, including topping up your own
• Must be redeemed at the location of purchase
• Expired cards are no longer valid
• Remaining value after expiry will not be refunded
• Non-transferable and not redeemable for cash or credit, or use by other individuals
• Not redeemable on any prescribed cosmetic enhancement treatments
• Valid for Laser Hair Removal and Skin Edit Treatments, Skincare and Supplements
• Subject to standard promotional terms and conditions
• No change will be given; unused value remains on card until expiry
• Valid only for the named recipient unless prior approval is given by Upper Skin Clinic
GIFT VOUCHERS ISSUED BY UPPER SKIN CLINIC
• Refer to terms and conditions on our website
• Valid only at the clinic specified on the voucher
• Valid for 60 days from date of issue (unless otherwise stated)
• In-clinic redemption only
• One voucher per person
• Redeemable only on purchases of $100 or more
• Cannot be combined with other offers
• Non-transferable and not redeemable for cash or credit, or use by other individuals
• Not redeemable on any prescribed cosmetic enhancement treatments and retail products
• Valid for Laser Hair Removal and Skin Edit treatments, excluding Cosmelan, Platelet-Rich Plasma (PRP) and Fibroblast Plasma Pen
BIOREPEEL INTRODUCTORY OFFER – TERMS & CONDITIONS
Eligibility
• Offer available to both new and existing clients
• Valid only for clients booking BioRePeel for the first time
Booking Requirements
• Appointment required
• Rebooking is recommended to secure preferred times
Offer Conditions
• Non-refundable
• Non-transferable and not redeemable for other products or services
• Non-transferable and not redeemable for cash or credit, or use by other individuals
General
• All other standard Upper Skin Clinic terms and conditions apply